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Your Guide to your SSS Inquiries

SSS Partner Banks and Non-Bank Partners that Accept SSS Contribution using PRN

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Early this year, the Philippine Social Security System implemented a new way of paying SSS contributions, and that is by using the member’s Payment Reference Number or PRN.

The PRN is different from CRN (Common Reference Number) or SSS number.

The PRN can be found online by logging in to your SSS online account through My.SSS or by going to SSS website at www.sss.gov.ph.

If you don’t have an account online or if you can’t login to My.SSS successfully, you may request for your SSS Payment Reference Number at the SSS branch or any payment channel or partner.

What’s good about this Payment Reference Number is that your contributions are posted real-time.

Before, it would take days for it to show up on your account specially if you pay at any SSS payment partners. This results to a delay in the processing of SSS benefits.

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Where to Pay SSS Contributions Using Payment Reference Number (PRN) 

When the SSS started implementing the usage of PRN, there was only a limited number of SSS payment partners that accept SSS contributions.

But as of this writing, SSS has now 15 partner banks and non-bank partners that accept SSS contributions using PRN.

For Employers

Employers may now pay or remit their SSS contributions at any of the following RTPC-compliant local bank and non-bank partners:

  1.  Asia United Bank (selected branches)
  2. Bank of Commerce
  3. Bank of the Philippine Islands (with bank account with BPI)
  4. Philippine Business Bank
  5. Security Bank Corporation (with bank account with SBC)
  6. Union Bank of the Philippines
  7. Rural Bank of Lanuza
  8. CIS Bayad Center (selected branches) and tie-ups
  9. G-Xchange, Inc (G-Cash) (Household employers)
  10. Electronic Commerce Payment (ECPay) (All tie-up partners except 7/11 branches)

For Individual Members 

Individual Members may pay their SSS contributions at any of the following local collecting partners:

  1. Asia United Bank (selected partners)
  2. Bank of Commerce
  3. Philippine Business Bank
  4. PNB Savings Bank
  5. Security Bank (with bank account with SBC)
  6. Union Bank of the Philippines
  7. Rural Bank of Lanuza
  8. CIS Bayad Center (selected branches) and tie-ups
  9. G-Xchange, Inc (G-Cash)
  10. Electronic Commerce Payment (ECPay) (All tie-up partners except 7/11 branches)

For OFW Members 

OFWs or Overseas Filipino Workers may now pay their SSS contributions at any of the following merchant partners:

  1. I-Remit, Inc.
  2. Pinoy Express Hatid Padala Services, Inc
  3. Sky Freight Forwarders, Inc.
  4. Ventaja International Corporation
  5. Asia United Bank
  6. Bank of Commerce

FAQs 

What are SSS Number, Common Reference Number, and Payment Reference Number? 

  • SSS number is your 10-digit number that you got when you became a member of the SSS.
  • Common Reference Number (CRN) is generated when you apply for a UMID or SSS ID.
  • Payment Reference Number (PRN) is what you use to pay your SSS contributions.

How can I get my Payment Reference Number? 

  • Send an email to PRNHelpLine@sss.gov.ph  or onlineserviceassistance@sss.gov.ph to request for your PRN. Indicate your name, SSS Number or Common Reference Number (CRN), and your date of birth in the email.
  • Call PRN Helpline at 920-6446 to 55 or the Toll-Free Hotline 1-800-10-225 to request for your PRN.
  • Request or ask for your PRN at the E-Centers or Member Services Section in SSS branches, or at the t the SSS Tellering Counters and Payment Channels
  • Get your PRN by logging in to My.SSS (if you have an online account)

How can I get my PRN Online using my cellphone or computer? 

  • First, you must be registered to My.SSS, and you already have your username and password.
  • Login to your My.SSS account by entering your username and password.
  • Once you’re logged in, click the tab or button that says “Payment Reference Number (PRN)“
  • To pay your SSS contributions, click “Print Statement of Account (SOA)” or EDIT it first if necessary.

How can I check my SSS contributions online? 

  • Login to your My.SSS online account at www.sss.gov.ph
  • Enter your username and password
  • Click E-Services, then Inquiry.
  • Click Member Info, then Actual Premiums

Note: Most of the time, the SSS website doesn’t load properly or it is very slow. If you really need to see your SSS contributions, just visit the nearest SSS branch for immediate and faster access.

How can I contact SSS if I have other inquiries? 

  • Send your inquiry via email: onlineserviceassistance@sss.gov.ph
  • Send a private message at https://www.facebook.com/SSSPh
  • Call 920-6446 to 55
  • Visit SSS branch

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