How to Know if your Employer Remits your SSS Contributions and What to do if they don’t!

I have received several messages and comments from SSS members saying that their employers are not paying their SSS contributions.

If you’re having the same issue, don’t just keep quiet!

It is your right to ask your employer about it or file a complaint directly with the SSS if you know that you are deducted for your SSS contributions and yet your employer fails to remit it to the SSS on time.

But first, do your research by checking your SSS contributions. If you don’t know how to do this, try any of the options below.

3 Ways on How to Check your SSS Contributions

1. Check your SSS Contributions ONLINE thru My.SSS Facility

The easiest way to know if your employer is remitting your SSS contributions is to access your SSS account online.

But before you can do that, you must register first at the My.SSS facility at sss.gov.ph. Don’t worry, you’ll only do this once.

And when you’re registered, you can access your SSS account anytime and anywhere using your computer or smartphone with internet connection.

How to Check SSS Contributions Online

  • Go to https:///sss.gov.ph
  • Login using your SSS User ID and Password
  • Click E-Services, then click Inquiry
  • Click Member Info, then click Actual Premiums.

When you get to the Actual Premiums page, you’ll see the list of your SSS contributions with the amount and month of contribution.

The only downside to this option is that sometimes, the SSS website is very slow or it doesn’t load at all. That’s why I suggest you access your SSS online account after office hours or during weekends.

Checking your SSS contributions through My.SSS facility is FREE of charge, but you must have an internet connection in order to access the site.

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2. Check your SSS Contributions thru Text-SSS Facility

If you cannot access the SSS website or you have not registered to My.SSS yet, you may inquire for your SSS contributions by texting SSS.

But before you can text your inquiry, you must register first by texting your SSS number and birth date to 2600 using this format:

  • SSS<space>REG<space>10-digit SSS number<space>MM/DD/YYYY

Example: SSS REG 3312345678 5/20/1985

Once your registration is successful, you’ll receive a text message with a four-digit PIN. You will use this PIN in all your inquiries using Text-SSS.

How to Check SSS Contributions thru TEXT

Using your cellphone, send this text message to 2600:

  • SSS<space>CONTRIB<space>10-digit SSS number<space>4-digit PIN

Example: SSS CONTRIB 3312345678 1234

Checking your SSS contributions thru Text-SSS facility has a charge:

  • ₱2.50 for Globe and Smart subscribers
  • ₱2.00 for Sun Cellular subscribers) per text message

3. Check your SSS Contributions Personally at the SSS Office

If you prefer checking your SSS contributions personally, then you may visit the nearest SSS branch or office.

Click here to see the list of SSS branches.

To avoid the long queues, set an appointment online through My.SSS facility.

What should I do if I discover that my employer is not paying my SSS contributions? 

If you are employed and you found out that your company or employer has not been remitting or paying your SSS contributions, here’s what you need to do.

  1. Check your pay slip. 
    • You employer should automatically deduct your monthly SSS contributions from your salary. Check if it’s on the pay slip. If yes, keep it as a proof that you’re paying your SSS contributions. If not, follow the steps in item #2.
  2. Verify your SSS contributions with your Employer. 
    • If this is a big company, you may talk to your HR officer regarding your SSS contributions. Tell him/her politely that upon checking your SSS account, you found out that there are missing or no contributions at all.
    • If your HR officer say that they have already remitted your contributions to SSS but it’s not posted yet, then you may ask when or how long does it usually take to be posted.
    • If you’ve been employed in the company for a more than 6 months and there are still no posted contributions on your SSS account, you may request for a copy of the contributions made by the company to the SSS.
  3. File a complaint with the SSS
    • Visit the SSS branch nearest to the employer or company’s office.
    • Approach the guard or the Information officer that you’re going to file a complaint for Failure to Remit SSS Contributions
    • Present your valid company ID, employment contract, pay slips, or income tax return.
    • SSS will use your complaint statement/record as a basis for investigating your employer.
    • Continue to monitor your SSS contribution payments while the investigation is ongoing.
    • Follow up with the SSS about your complaint if necessary.

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Why we should file a complaint against your employer? 

We know that we are deducted for SSS contributions from our monthly salary. Therefore, it’s only right that we file a complaint against our employer if they don’t do their job of remitting our contributions to the SSS.

What if we need to avail of the SSS benefits? What if we need to take out a salary loan?

The SSS say we’re still entitled to social security benefits even if our employer fails to remit and report our SSS contributions.

However, if there are no contributions in our SSS account, there may be a delay in our availment of benefits or we may not be able to take out a salary loan at all.

That is why we need to settle these things as soon as possible. Let’s try to talk to our employer first, but if they don’t cooperate or they don’t solve the issue, then it’s time to file a complaint to the SSS.

Social Security Act of 1997 (Republic Act 8282) 

This law requires all employers in the Philippines to deduct the monthly SSS contributions from their employees’ salaries, pay their share of contributions, and remit these contributions to the SSS on time. Employers must also submit the monthly report of their employees’ contributions to the nearest SSS office.

Penalties

  • Employers who violate the Social Security Law for non-remittance of contributions will be fined ₱5,000 to ₱20,000 OR they may be imprisoned for at least 6 years.
  • They must also remit all unpaid SSS contributions in addition to a 3% penalty each month, and pay the benefits of employees who die, become disabled, get sick, or reach retirement age.
  • a delinquent employer is also liable for the crime of estafa for not remitting the employees’ SSS contributions because it can be considered a form of fraud, and they may face imprisonment under the Revised Penal Code.

Click here to know more about: Social Security Law

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