Contacting SSS has been made easier for OFWs abroad.
If you are an SSS member and you are residing or working abroad, you can now easily contact the Philippine Social Security System team through their Contact Services Unit (CSU).
1. To contact them via Email, you may send your inquiries or concerns to ofw.relations@sss.gov.ph.
2. To contact them via Landline, just dial:
3. To contact them via mobile phone, you can text or call them through the following:
4. To contact them via Online Chat or Instant Messaging, you may use your Globe or Smart number and connect with them through the following apps:
5. You can also contact them via 1-800 International Toll-Free Call Services
You may contact these numbers from 6AM of Monday to 6AM of Saturday, Philippine time.
Prepare your Info
Get ready with your personal info when you’re contacting the SSS Contact Services Unit so that the process will be more seamless.
Make sure you have with you your 10-digit SSS number, your contact information, and the reason why you’re contacting them.
You may be contacting them to inquire about your SSS contribution or loan balance, or you want to reactivate your SSS membership, or you want to apply for SSS loan, or maybe you want to know how you can continue your contribution to SSS.
If you contact SSS via email, you need to attach a scanned copy of your SSS ID of valid ID with photo and signature to prove your identity. In the subject field of the email, write Thru Facebook.
Click here for the complete list of SSS Foreign Offices or search through the SSS Branch Directory.
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pwede ko po ba malaman ang balance ng utang ko at ang bayan k buwan buwan para mahulogan k sya kahit andito po ako sa abroad
paano ko po ba maverify yung sss contribution ng ate ko at yung ihuhulog nya . nasa israel po kasi sya.. nakapag apply narin po sya ng condonation
Hi, I started receiving my pension last June 2022 and also got a lumpsum from 2020 till 2022 because that was the time I filed my pension. Compliance to ACOP do I need to submit it for this year I am confused because you were stating for those who hasn't filed because of the pandemic which was 2020-2021 and I only started receiving my monthly pension last June. Having said that I want to comply so can you help me how to do it and do I need to book for a online chat.
When is your birth month po? You can comply with ACOP on your birth month. For more info, you can read ACOP compliance here. http://sssanswers.com/acop-program-2023-annual-confirmation-of-social-security-system-pensioners/
Good day po . paanu po mag rreport yng mother ko as ACOP if april 2nd week p sy makakauwi from US if March 31, 2023 ang last reporting ng ACOP pensioner. pde po b mag online nlg muna sy to report hbng wl p sy sa pilipinas at by april of 2wk na sy ppuntabpersonal sa SSS office.
pwede pong video call through MS Teams. Basahin nyo po dito ung steps kung paano mag comply sa ACOP. http://sssanswers.com/acop-program-2023-annual-confirmation-of-social-security-system-pensioners/
My birth month is March 21 1956